March: Screen starts to die.
May: Laptop mailed in, returned with wifi good, screen bad
June-July: Laptop mailed in again, returned with screen better... then bad.
October: Screen dies completely
Another box is requested.
Mid October: Box never arrives.
Late October: Sony calls about box. I kindly tell them to stuff it.
November: Bring laptop to local repair place. Technician confident in cheap fix.
Late November: After three weeks I call. Finally told that to fix will cost $500 bucks (??). Try to charge a $50 diagnosis fee (for a diagnosis I gave them). I kindly tell them to stuff it.
December: Call Sony for box.
Mid December: Call because box hasn't arrived - "Oh, yeah,
sorry, we'll send it right away. Yes, that's the address we have."
Mid December: "Oh, right, no we'll send it this time for sure."
January 5th, 2010: "Oh........ um...... yeah......
We've been sending boxes to Alaska."
Januray 10th:
Now was that so hard?
to be continued....
The Box!!! We wait breathlessly for the next chapter.
ReplyDeleteI hate it when stuff doesn't work. Why can't it all be organic and fix itself? This is an epic battle, by the way. I'm impressed at your temerity.
ReplyDelete